HVAC Service Technician

New Berlin Heating and Air Conditioning  -  HVAC Service Technician
 
At  New Berlin Heating and Air Conditioning, we’ve been a cornerstone of comfort in Southeastern Wisconsin since 1983, delivering top-tier heating and cooling solutions. As we continue to grow and meet increasing demand, we’re looking for an HVAC Service Technician to join our exceptional team.  Here, you’ll find more than just a job—you’ll discover a career with unmatched training, room to grow, and the chance to make a meaningful impact on families and homes in our community.  Let’s shape the future of home comfort together!
 

We are looking for an experienced HVAC Service Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.  

 

Job Duties  

Diagnose, service, repair, and maintain residential HVAC systems  

Perform preventative maintenance and system tune-ups  

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues  

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers  

Explain findings and present repair or replacement options to homeowners  

Identify opportunities for system upgrades and maintenance agreements  

Complete estimates, invoices, and service documentation accurately  

Maintain company vehicle, tools, parts, and equipment  

Follow EPA, OSHA, and company safety standards  

Provide a professional customer experience from start to finish  

 

Skills & Experience  

3+ years of residential HVAC service experience preferred  

Strong diagnostic and troubleshooting ability  

EPA 608 certification required  

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems  

Knowledge of electrical and low-voltage troubleshooting  

Ability to explain technical issues in a way customers understand  

Comfortable presenting repair and replacement options  

Valid driver's license with an acceptable driving record  

Service Titan or similar field service software experience is a plus  

 

What Success Looks Like  

Shows up ready to work and follows through on commitments  

Takes pride in quality work and attention to detail  

Communicates clearly with customers and teammates  

Works safely and follows established processes  

Takes ownership, solves problems, and is willing to keep learning  

 

Benefits  

  • Competitive Compensation: $30 - $35/hour with weekly pay!

  • Company-provided phone/tablet  

  • Tool and safety equipment support  

  • Medical, dental, and vision insurance  

  • 401(k) with company match  

  • Paid time off and paid holidays  

  • Company-paid life and disability insurance  

  • Paid training and professional development  

  • Opportunities for career growth and advancement